Customer Master Data Analyst

Job Description

Overview

Work for a global FMCG company with some of the world’s most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported.  At PepsiCo, you can Dare for Better. You can help build a world where there are more possibilities for more people, no matter what role you hold. Together, we’ll make a positive impact for good. Because when we Dare for Better, we can smile at what’s next. For our careers, families, communities and the planet. 

To continue our success, we currently have an exciting opportunity to join our Sales Team as a Customer Master Data Analyst. The purpose of this role would require you to review and process SAP Customer and Pricing Master Data requests as per SLA. Support data improvement, business projects, training and process efficiency. Conduct testing and ensure controls.

Responsibilities
  • Process daily Customer Creation & Maintenance requests, ensuring data accuracy, SLA compliance, and correct EDI setup.
  • Manage customer and material records in B2bE and ensure proper setup in SAP.
  • Respond to Customer Changes Mailbox within 48 hours and resolve EDI order failures with CSC.
  • Provide weekly reports on customer master data, update test scripts, and execute controls.
  • Perform data clean-ups, support GTM strategies, and contribute to business priorities.
  • Coordinate payer and sold-to setups with stakeholders and update training materials.
Qualifications
  • Proficient in SAP Customer Master Data management.
  • Strong organizational, prioritization, and self-starting abilities.
  • Excellent written and verbal communication skills.
  • Customer-focused approach with both internal and external stakeholders.
  • Innovative problem-solving and business process orientation.
  • Skilled in data extraction, analysis, and exception reporting.
  • Good understanding of Commercial Business Processes, teams, and roles.
  • Proficient in MS Outlook, Word, and PowerPoint (Intermediate).
  • Advanced skills in Excel (Intermediate to Advanced).
  • Strong negotiation and interpersonal skills.

For you   

  • We offer a competitive benefits package
  • Access generous leave options (e.g. wellness, birthday, volunteer, purchase additional leave/cash out leave)   
  • We understand that bringing the best version of yourself to work means looking after yourself holistically. Our Health & Wellness programs support you with all dimensions of wellness   
  • Access learning programs for your professional development, as well as our global offerings and online courses.  

 

About us:  

We are a progressive and people-focused business and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career.   

  • Recognised as a Top Employer in both Australia and New Zealand since 2021, one of only 16 organisations globally to earn this certification.  
  • Recognised as an WGEA Employer of Choice for gender equality for the past 12 years and is one of the leading organisations in this space.   
  • Gender Tick (NZ)  
  • Family Friendly Certification (AU)   
  • Proud Partner of Work180

Pep+ (PepsiCo Positive) is the future of our organization – a strategic end-to-end transformation, with sustainability at the center of how we will create growth and value by operating within planetary boundaries and inspiring positive change for the planet and people. It is our roadmap for becoming the global leader in convenient foods and beverages and a leading actor in the transformation of the global food system.  With a large portfolio of food and beverage brands, PepsiCo Australia & New Zealand employs more than 1,600 people across ANZ at Smiths Snack Food Company, Bluebird Foods NZ and PepsiCo Beverages. With global brands like Doritos, Gatorade, and Pepsi Max, we also make some home-grown favourites such as Smith’s Chips, Red Rock Deli, Twisties, and our Bluebird NZ snack brands.     Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team.     PepsiCo’s hiring process:  

  • Submit application   
  • Screen
  • First Round Interview  
  • Online Assessment process  
  • Final Interview
  • Background checks  
  • Decision  

At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within. We encourage women, people with a disability, Aboriginal and Torres Strait Islander, LGBTQI+ and people from culturally and linguistically diverse backgrounds to apply.    In applying for this position, you consent to your personal information being provided to PepsiCo for use in accordance with PepsiCo’s Privacy Policy which can be found at the bottom of the page on PepsiCo’s website www.pepsico.com.au  

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